Shipping policy

Thank you for supporting my small business! I carefully package every order to help ensure your candles and wax melts arrive safely. 

Processing Times:

Orders are typically processed and shipped anywhere between 3-5 business days.

During Hollidays, sales, product launches, or other high volume periods processing times may be slightly longer. If there is a significant delay with your order, I will do my best to keep you informed. 

Shipping Rates:

Shipping costs are calculated at checkout based on your order size, destination and selected shipping method. 

Delivery Times:

Once your order has shipped, estimated delivery times depend on the shipping carrier and destination. Please keep in mind that delivery times are not guaranteed and may be affected by weather, Hollidays, carrier delays, or other circumstances out of my control.

You will receive a tracking number once your order has been shipped. 

Incorrect or Incomplete Addresses:

Please double check your shipping address before completing your order. 

If an order is returned to us because of an incorrect or incomplete address provided by the customer, the customer may be responsible for the cost of reshipping the order.

If you realize that your shipping address is incorrect please contact me as soon as possible. I will do my best to make corrections before the order ships, but I cannot guarantee that changes will be made after an order has been processed. 

Lost or Stolen Packages:

Once a package has been marked as delivered by the shipping carrier, I am not responsible for packages that are lost or stolen after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, I recommend checking with other household members, neighbors, or your local carrier.

If your package appears to be lost while in transit please contact me so I can help determine the appropriate next steps. 

International Shipping:

I currently do not ship internationally, but I will in the near future. 

Questions About Your Order? 

If you have any questions about your order or shipping, please contact me at spicedcandleshop@gmail.com. I am happy to answer any questions!